Rick's Collectibles

Accessibility Statement

Rick's Collectibles is committed to making our website accessible to everyone, including people with disabilities. Collecting is for everybody, and shopping for it should be too — we want every visitor to be able to browse, evaluate condition details, check out, and get support with ease, whatever assistive technology they use.

Our Standard

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the internationally recognized standard for web accessibility — and we treat accessibility as an ongoing engineering practice, not a one-time checkbox. As technology and best practices evolve, so does the site.

Measures We Take

• Text alternatives for meaningful images, including product photography;
• Sufficient color contrast between text and backgrounds for readability;
• Keyboard navigation support across browsing and checkout;
• Clear, consistent layout with a logical heading structure on every page;
• Forms and buttons with clear labels, including the tracking and pre-order tools on this site;
• Readable font sizing that scales with browser zoom and system settings.

Compatibility

The site is built to work with current versions of major browsers (Chrome, Safari, Firefox, Edge) on desktop and mobile, and with common screen readers. Some embedded third-party content — for example, external carrier tracking pages — is outside our control; where a third-party tool gives you trouble, contact us and we will provide the same information directly.

Ongoing Effort & Known Limitations

Web accessibility is continuous work. Despite our best efforts, some parts of the site may not yet be fully accessible — we are actively identifying and resolving issues, and reports from real users are the most valuable input we get.

We Welcome Your Feedback — and Offer Alternatives

If you encounter any difficulty using our website, email support@rickscollectibles.shop with a description of the issue and the page where it occurred. Two commitments:

• We respond within 1–2 business days and treat accessibility reports with priority;
• If any part of the site is not working for you, we will provide the information or complete the task with you through an alternative method — describing an item's condition in detail by email, taking your order or return request directly, or whatever the situation needs. A site barrier will never be a purchase barrier.