Give Us Feedback
Rick's Collectibles
Give Us Feedback
Your feedback shapes how we run this store — and we read every message.
Praise, complaints, ideas, bug reports — all of it is welcome, and all of it is read by the people who actually run Rick's Collectibles. Some of our best practices started as a customer email. Here is what we would love to hear about and what happens to your message after you send it.
What We'd Love to Hear About
How was ordering, shipping speed, packing quality, and support — good or bad? Specifics help us fix and repeat the right things.
Sets, toys, eras, or pieces you would like us to carry or hunt down — requests genuinely influence what we source next.
Bugs, confusing pages, accessibility problems, or anything that got in your way — include the page and device if you can.
Ways to improve shipping, presales, condition notes, or anything else on your mind — no idea too small.
What Happens to Your Feedback
- Every message is read by our team — feedback goes to the same small crew that packs orders and answers support;
- Bug and accessibility reports are prioritized and tracked until fixed;
- Product requests feed directly into our sourcing list;
- If your feedback is about a specific order issue, we treat it as a support request and resolve it, not just note it.
We may not be able to reply individually to every piece of general feedback, but if you ask a question or report a problem, you get a human answer within 1–2 business days.
How to Send It
Email support@rickscollectibles.shop anytime. If it is about a specific order or page, include the order number or link so we can look into it directly. Thank you for helping us improve.
Have a thought? We're listening.
SEND FEEDBACK